Here at Victoria we understand that you want your new carpet to stay looking new for as long as possible. Therefore we are happy to provide assistance when it comes to how and why. Whether you have bought a wool or a man-made synthetic carpet, we have all the tips and tricks you may need.

All our carpets come with a wear warranty which can vary from 7 years to 20 years of coverage. This is an automatic warranty that is applied upon purchase and does not require any sign up documents. Simply click the link below to our Wear Warranty document that explains in more detail.

Our EasiCare carpets are designed to provide households with both practicality and style. By utilising polypropylene yarns these products are hardwearing but also offer a softness making them the perfect floor for any room in your home.

Due to their construction, our EasiCare products are stain resistant and can be cleaned with bleach making them the ideal flooring for busy families and homes with pets.

To register your EasiCare Warranty, click below and fill in our form before sending to our marketing team, who will respond via email with your unique warranty code.

We have partnered with WOW Warranty, who offer a FREE warranty on all our Natureborn ranges. Simply follow the link below to their website where you can sign up to benefit from this service. But be quick, you need to register your carpet as soon as you purchase.

All of our wool and wool mix ranges also benefit from our Moth Free Living Warranty. This is an automatic warranty that is applied upon purchase and does not require any sign up documents. Simply click the link below to our Moth Free Living document that explains in more detail.